Last month, Dad and I went to the Health Department to get our updated Covid-19 vaccinations. Things went well. There was no delay in being called back. The ladies in the office and the nurses giving the vaccines were on top of things. We were ready to leave when Dad spies a sign that read, “Get Your Shingles Vaccine Today.” He and I both need to get it done so I inquired at the window. Another nurse was called up to the window to answer my inquiry. Her name was Becky and I assumed she would be competent. I assumed wrong!

First, she asked for our insurance cards to check if Shingrix was covered. It took her 40 minutes to come back and tell us that Dad’s would be covered but my insurance wouldn’t cover it. The way she spoke annoyed the crap out of me. It was like she needed a smack on the back of the head to spit it out. She was really trying my patience. (And I really don’t think it was a speech impediment because I heard her talking to one of the other nurses without trouble.)

Finally, after having to concentrate on what she was trying to say, I understood that the state-provided vaccine would be free for me. Okay, that’s great because I can’t afford $200 a pop…and there are 2 flippin’ vaccines 6 months apart! So, off Becky went to see about available appointments. Well, guess what? They didn’t have any state-provided Shingrix vaccines. Did she check to see when they would be getting more in? No. She had to go back and check. She came back and said she didn’t know when they would be getting more in but that I should check back periodically. She then said she would go back to see when they had available appointments for Dad. She should have done that already when she said was checking the first time! Then she came back and asked me to come to her office to see when a good time would be. Holy crap. Her desk was a disaster area! I don’t know how anyone could do their job with a desk in that condition!

Anyway, I made the appointment for Dad to get his first Shingrix vaccine. Becky told us again that the state-provided vaccine would be free but she didn’t know when they would get more in. She said she would try to find out and call me. After an hour and 20 minutes, we finally got out of that place! (The first 10 minutes were smooth sailing!)

Becky tried to call us several times in the following week. Dad answered the first time but she couldn’t speak up and spit it out so he hung up on her. (I assumed it was her, perhaps it wasn’t.) The next time she called I answered and after every 3 or 4 words she would stop and say, “Can you hear me?” I was getting so damn annoyed that I finally yelled, “Yes. I can hear you! What do you want?!” Then dial tone. She hung up on me. I hoped she wouldn’t call back. I told Dad if the phone rings again, don’t answer. Just let her leave a voicemail.

The following week, she called and we weren’t home so she had no choice but to leave a voicemail. She stuttered and stammered through the entire message and told me absolutely nothing that I didn’t already know! Her phone call was a waste of time. If I had been home to answer the phone, I would have told her that!

Things like that really get under my skin! I expected a nurse to tell me that we were or were not covered by our insurance, and then make appointments to get the vaccine. I expected to be told what I needed to know in a timely manner. Being disabled and in constant pain, I do not have the patience or energy for such bullshit.

I used to be a very patient person. Over the years, as my chronic pain and mobility issues advanced, my patience went out the window. I don’t like phone calls or incompetence. I loathe having to deal with people. I despise red tape and bureaucratic bullshit. We all have those things to contend with but I just can’t handle it anymore.