Talking To Aliens

Have you ever had to call or email customer service and felt like you were talking to aliens from another planet? This happens to me all the time! I used to think it was just me. Me, being the problem; that perhaps I wasn’t expressing myself properly or maybe I was leaving out words or important details. Nope. It is NOT me.

Many years ago, we had one of those humungous satellite dishes and hadn’t had a problem with it for years. Then one year, we lost our signal. I called customer service. They directed me to call the installation department, and so I did. After briefly explaining the issue and what I had done to troubleshoot the problem, they transferred my call back to customer service. I hadn’t had the chance to tell them that customer service directed me to them. I explain again to customer service because I was speaking to someone different. They said I needed to call the technical department. They gave me the number and I called. I explained the issues again and this foreign-accented man asked me if the television was on. I’m like, “Um, yes. How else would I know if I was or was not getting a signal?” He guided me through the troubleshooting process even though I explained I had already done that. I followed him through the steps, and then in all of his wisdom he declares, “You need a tech-nee-shan!!” I said, “OMG. Are you serious? That’s why I’m talking to you!” I was so disgusted from spending the last hour on the phone and getting nowhere that I just hung up. Not too long after that, we replaced our humungous satellite dish with a smaller one from Dish.

Another example: I had a credit with a company because they had discontinued something that I had ordered and paid for. I couldn’t find any information on the website or in my account regarding using that credit, so I emailed customer service. I explained that I had a credit coming to me and I asked, “How do I apply that credit to my next order?” I was flabbergasted when the answer I received was how to login to my account. I emailed again stating that logging into my account was not the issue and explained again. This time, I got some other stupid answer that had nothing to do with my issue! After several tries, I sent them a rude and to the point email about how the company needed to hire competent people. It wasn’t long before I received an email from a manager, who apologized and that he didn’t know what the problem was with the two reps but that he knew what I was asking and understood my frustration. He solved my problem and all was well in the world.

Just this week, I was trying to find a certain product that I had purchased many times before on a website because I have a friend interested in said product. This time, I couldn’t find it. Using the search option, the product appeared but when I clicked the link I was taken to an “ERROR 404” page. I emailed the company. I was instructed to call them to place the order. Well, I don’t want to call them because the company is located in the UK, plus I’m not ready to order at the moment. I responded and explained, then asked if they had the item in stock or if they were going to get them back in stock any time soon because I had a friend who was interested in purchasing right now. I also explained again about the “ERROR 404” page. The response back was simply, to use the search option to locate the product. OMG. I was ready to scream. I responded back and got the exact same response but from a different representative. Finally, I blew a gasket. I responded back with, “Will you please direct this email and the entire conversation to someone who reads and comprehends English?!” I also added, “The keyword search from your website sends me to an ERROR 404 page!!! Do you have the product or not? Will you be getting them or NOT? Why is it so hard to get a straight answer????”

It’s like talking to aliens from another planet, I swear. I do not play well with STUPID. It frustrates the hell out of me, and it happens all the damn time! I have even read aloud to other people what I have written and everyone, including my therapist, agrees that I express exactly what the problem is and/or what I need. So, why do people not understand? Does everyone have the wrong freakin’ job or what?

What are some of your experiences? I surely can’t be alone….and don’t call me Shirley.

Friday’s Funnies – Stupid Tweets



We’ve all seen some really ignorant things on the internet. I find myself shaking my head and rolling my eyes every time I get on Facebook. I don’t even use Twitter anymore. I thought it would be funny to Google some stupid things…and Stupid Tweets and Stupid Criminals came up and I was going to do both but decided on Tweets for this week’s Funnies! I hope you get a kick out of them. Some are so ridiculous I can’t believe anyone could possibly be THAT stupid! Enjoy, peeps!!













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Here are a few from Facebook:







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So, there ya have it! This week’s Funnies! Can you believe how stupid some people can be? They must be taking it as a challenge! “Hey, let’s see who can be the stupidest today!”

Until next time, have a super weekend! Stay cool and hydrated! Make sure your pets have cool water and shade AND LOOK BEFORE YOU LOCK! Hot cars are deadly!! 

Aunt Debbie

From The Outside, Looking In

Recently, I had a very rough day. It was one of those days where nothing worked correctly or as easily as it should have. There were many people involved that day as well. People who should NOT have a driver’s license, or people who needed better training for the job they held. I was aggravated but I was happy and relieved when I arrived home; safe a snug in my own little world.

Someone asked me, “Are you getting old and cranky?” My answer was, “No, just sick to death of imbeciles.” Well, maybe I am getting old and cranky. Maybe I’m not. From the outside looking in, it may appear that I am ‘old and cranky.’ It may appear that I am hateful or judgmental. It may appear that I am ungrateful or self-absorbed. It may appear to be many things, from the outside looking in.

The truth of the matter is, I have chronic pain. That doesn’t mean I have a little pain sometimes. It means that I have severe pain every single day; every hour of every day, with no relief. It’s 24/7. Even during the few hours of sleep I get each night, I am NOT free of pain. When I sleep however, I am free of the depression that comes with pain. I am free of the thoughts of the things I can’t do anymore or the things I have trouble doing. I am free of the constant struggle of trying to live my life like other people. I am free of the guilt of not being able to go to my grand children’s ball games and school events. I am free of the guilt of not being able to drive to see my sisters and their families. When I wake up however, it’s a different story.

Chronic pain changes a person. I use to be the person who could see the bright side of things. I laughed at things that others didn’t even think were funny. I had been accused of being “immature” so many times! But I digress. Chronic pain takes over a person’s life. That’s all you can think about. Everything you do is planned around your pain. You can’t keep up with friends and family so relationships are either lost or have drifted far away. When you can’t clean the house properly or cook full meals like you use to, it messes with your mind. When everything is a struggle: getting something out of the cabinet, putting dishes away, making a sandwich, feeding your furbabies, taking a shower, getting dressed….everything! Even little things like rolling over in bed, bending over to pick something up off the floor, getting out of a chair, putting on shoes and socks, become very painful and difficult. Those things an able-bodied person doesn’t even think about, are things that I struggle with.

So, when you only have a few ‘good’ hours each day to live your life, it tends to change your sense of self and when you go out to run a few errands, you pretty much want to be able to get done quickly, because the pain is screaming at you to get done/sit down/take a nap/rest your legs!!! When you have to deal with incompetence and stupidity when you are in pain, it tends to make you freakin’ crabby!

Now I didn’t write this to make anyone feel badly. I just want people to understand that I did not choose this life with pain. From the outside, you may think one thing but it’s seriously something else….




Learning & Moving Forward

The last 5 years have been extremely trying. I’ve had to deal with more than I ever imagined I would, and at times thought it would never get better. I spent hours upon hours upon hours crying my eyes out. I have felt helpless, and hopeless. I’ve felt anger and sadness. I’ve suffered through many panic attacks and raging depression. After a couple years trying to pull myself up with not much success, I began seeing a therapist. With her help, I learned a lot about myself, and other people.

My therapist has helped me make sense of much of what I was feeling. With her guidance, and my hard work to meet her challenges, I can finally say that my life is getting back on track. I don’t think I could have done it without her help. You may think these things are a “no brainer” but when you have been raised a certain way, treated a certain way, and had to deal with so many issues, it tends to overwhelm a person!! You sometimes lose yourself while trying to process things, and some things are shoved under the rug because they are too hard to deal with.

Some of the things I have learned along the way are:

*I have learned that the guilt and shame that I carried for so long, was NOT mine to carry. I am not responsible for the actions of others, and I have made peace with events of the past.

*I have learned to set limits and create boundaries. Just as I don’t allow just anyone to come into my house, I cannot allow just anyone to enter my mind, and my life and drain me of my energy or place unwanted expectations on me. I do not have to allow negativity from others to bring me down. I do NOT have to engage in their drama.

*I have been a caregiver for all of my adult life. I have always put everyone else’s needs above my own. I put my needs on the back burner, thinking they were not important. I have learned that it’s not selfish for me to take care of ME! My needs are just as important as anyone else’s!

*I am a logical thinker. I’ve learned that if I can’t make sense of something, in my mind it’s hogwash. I get along with those who are like-minded. I don’t mix well with people who do not think for themselves. I don’t understand people who follow anything blindly.

*I’ve learned that there are certain people whom I cannot help simply because they won’t help themselves. I can’t keep throwing them a rope and letting them pull ME under! Some people are emotional vampires, draining you of all the energy you have. It’s ok to take a step back (or several) and protect yourself! I know I don’t have to let them drain me anymore! (This goes back to setting limits and creating boundaries, as mentioned earlier in this post.)

*I’ve learned that my thoughts, my opinions are just as important as anyone else’s. All through my childhood, my mother stifled me. I was ridiculed for voicing my opinion, for asking questions, and for asking for what I needed for ME. I may still keep my mouth shut at times (because even though I have the right to say it, doesn’t mean I should) but I no longer let the fear of what others think, keep me from using my voice.

*I’ve learned that I can forgive myself for the mistakes I’ve made in my life. We aren’t handed an instruction book when we first venture out on our own, when we enter a new relationship, or when we begin having children. We have no clue how to do it, but yet we figure it out along the way! We make mistakes. Sometimes the mistakes are small and sometimes they are huge, but we learn as we go and we have to forgive ourselves for the mistakes we have made or we will drown in the “shoulda-woulda-coulda” mentality.

*I’ve learned that others will never understand my chronic pain if they have never experienced chronic pain themselves. I can explain until my head explodes but they won’t understand that I can’t do the things they think I should be able to do. They don’t SEE anything wrong with me, so they think I’m just lazy. They can’t see how tired I am, how much I hurt, or that I’d just like to crawl in a cave and never come out again. I don’t have to explain anymore. I’m good with whatever they think about me. I just pray that they never have to experience chronic pain themselves! (If you need to understand chronic pain, a good place to start is with “The Spoon Theory.” Google it. There is no better way to understand than this.)

And last, and I am definitely not finished learning….

*I’ve learned that you just can’t fix stupid!! I get so irritated with people doing stupid and inconsiderate things that I could just pull my hair out! I am still working on this one, but I’m getting better at just letting it go!! I let things get to me too easily sometimes. It seriously affects my mood when someone pulls out in front of me on a busy road, or when someone zips through a parking lot right behind me, even though I’m already half way out of my parking spot, or when a group of people are having a “reunion” of sorts in the store blocking the entire width of the aisle. When you approach, they turn and see you but still make no effort to move over so you can pass through! UGH. I could go on and on….. These things aggravate me to no end. I always try to be courteous and watch for others around me when I’m out and about. I know they have things to do just as I do. So, why don’t they behave the same way?

All in all, my life may be a bit difficult but I am moving forward. I continue to see my therapist and work on my issues. I use to think “I will never see a shrink because I can’t talk to a stranger about personal things! That’s what friends and family are for!” Well, I was wrong for thinking this way. Yes, it’s good to talk to friends and family but some things are too deep and personal to share with them! Sometimes, a complete stranger can see things more clearly. A trained therapist can actually help you figure things out!