This morning, I called the doctor’s office to make an appointment so I could get a new script for my meds. Normally, I would just call the pharmacy and they would take care of it BUT I haven’t had a TSH (thyroid stimulating hormone) test in 2 years. It should be done every year to make sure my medication is keeping my thyroid on track but it just never got done last year and the doctor kept approving my refills. I didn’t squabble. But it’s been 2 years now so it needs to be done.
What I expected was a conversation like I had about 20 years ago with a different doctor’s office. I had called for the same reason as I called this morning. The receptionist said, “You need a doctor’s order for a TSH,” to which I replied, “I know. That’s why I’m making an appointment.” I think she decided to be difficult when she woke up that morning because she then said, “You need to just call the pharmacy and they will call the doctor, then the doctor will approve your meds.” I told her, “I’m quite aware of the procedure. I’m not doing that because I need a TSH and I would like all of my scripts ready to fill at the same time each month.” She was very quiet as if she was confused. I told her, “I don’t want to have to go to the pharmacy more than once to get my meds. One stop, all at once. Get it?” “She continued to be a bitch and said, “Yes, I get it but you need a doctor’s order for the TSH.” By then I was pissed. I think I yelled a little when I told her, “I know! That’s why I want to make an appointment!” She said, “The doctor will decide when you see her if you need a TSH.” I yelled again, “I know!! Will you just make the goddam appointment?!” I got my appointment and I hung up.
Not too long after that, I changed doctors. The next doctor was basically worthless but she had a standing order in my records to do a TSH every 6 months and that I need not make an appointment. All I had to do was walk in and they would get it done. Easy peasy. After not getting any help whatsoever when I started having pain and mobility issues, I changed doctors again.
The clinic I’m dealing with now utilizes Nurse Practitioners and Physicians Assistants. They seem to be ok, but I haven’t dealt with them for too long so I figured they’re probably just as incompetent as the rest. That still remains to be seen, however, I had no trouble getting an appointment with a Nurse Practitioner and I’m sure she’ll do a TSH because it’s been so long since my last.
I cringe at the thought of dealing with doctors, making phone calls; trying to explain myself to people in general. It just never seems to fail. They will either talk to me like I’m stupid or they just don’t understand what I’m telling them…. I used to think I just wasn’t expressing myself correctly but my therapist assured me that I express myself quite well. So, I know it’s not me, it’s them! They’re the stupid ones! Ha!